Talk to a real person.

Pick the address that fits your question and it reaches the right part of the team.

Questions about ScanSays, partnerships, press and careers.

Trouble uploading a report, a reading that looks wrong, or your account.

Charges, wallet top-ups, receipts and refunds.

See, download or delete your data, or ask about how we handle it.

Before you write

A few things that help.

Many answers are already in our help centre.
For a problem with a scan, tell us the date you uploaded it and the report type. Please don't email us photos of your report; we can find it in your account.
We can't give medical advice. For questions about your results, please speak to your own doctor.

In an emergency, call your local emergency number or go to the nearest emergency department. ScanSays is not an emergency or medical service.